Electronic Filing (eFiling) is the service that allows authorized users, or filers, to submit court documents to the Clerk of Court electronically. The Florida ePortal, governed by the Florida eFiling Authority Board, is the gateway to managing your court document submissions to the Clerk of Court. The ePortal provides eFiling capability to filers with a single statewide login.
To use the ePortal, including how to become an authorized user, we have provided the following frequently asked questions (FAQs). For additional information and training videos please visit the ePortal website HELP section.
Frequently Asked Questions
Who can register to use the ePortal?
Florida Bar Attorneys
Pro Hac Vice Attorneys (see ePortal website for details)
Contact the FACC directly via their support email or call the help desk at 850-577-4609
Can a non-lawyer be the law firm administrator?
My firm has several locations. Can we have a law firm administrator for each location?
Is eFiling mandatory?
Yes. eFiling is mandatory for attorneys filing new and existing cases for all court types.
Do I still need to submit the original document to the Clerk?
No. In accordance with the Supreme Court's Amended Order SC 11-399, paper follow-up to electronically filed documents is not required.
Please note that the following original documents shall be filed with the court and shall be retained by the clerk:
Executed wills and codicils (may not be destroyed 20 years)
Executed trusts and amendments
Certified copies of birth certificates, death certificates, judgments of adoptions, DOM, Vital records (all states)
Certified or authenticated documents
Records from foreign countries (birth, marriage, death), certified translations, seals, ribbons, apostilles
Commissions appointing commissioners to take the oath of witness to a will or codicil
Oaths of Guardians, PR, Administrator ad litem, conservators, curators and guardian ad litem.
Oaths of Witnesses to wills and codicils
"Any documents required by FS or Rule of Procedure to be original documents"
Consents for Adoption
Affidavits of Nonpaternity
What document types does the ePortal support?
PDF and PDF/A
What are the formatting requirements for document?
Defined in Rules of Judicial Administration 2.520:
8 1/2 x 11 inches
300 DPI (for a scanned document)
Black and white not color (for a scanned document)
3x3 inch space at the top right corner on the first page
1x3 inch space ta the top right corner on each subsequent page
1 inch margin
Can be no larger than 50 MB
Do not password protect documents
How do I transmit my attachments and exhibits?
All supporting documentation (exhibits, proposed orders, etc.) must be included in the file with your pleading. It is suggested that PDF merger software be used to merge multiple documents into one file for submission to the Portal. You can also scan all the documents into one PDF file. Please be aware that when scanning as an image, your document may no longer comply with Rules of Judicial Administration 2.525 and 2.526. For more information on accessibility rules, please visit the Florida Supreme Court homepage.
What do I do with my cover letter?
If you would like to submit a cover letter with your transmission, please include it as the last page(s) of the file. The first page of the file MUST be the first page of the lead document (i.e. the Petition/Pleading/Paper) that you are filing. The only exception to this is where you are filing a proposed order separately.
What do I do with my proposed order?
You may attach your order with the motion or pleading, or you may submit it directly to the Clerk of Court or Judge's office.
Can I file multiple pleadings?
Yes, so long as each pleading relates to the same case. Please make sure to upload each individual pleading separately by repeating the document type selection process and uploading the individual document.
Do not merge multiple pleadings (i.e. two petitions and a notice of hearing) into one file as an attempt to efile in bulk.
How do I sign an electronic document?
A submission by a registered user is not required to bear the electronic image of the handwritten signature or an encrypted signature of the filer. Instead, the requirement of a signature on an electronically filed document may be met as follows:
s/ John Doe John Doe (e-mail address) Bar Number 12345 Attorney for (Plaintiff/Defendant) XYZ Company ABC Law Firm 123 South Street Inverness, FL 34450 Telephone: (352) 123-4567
See Florida Supreme Court AOSC09-30 for more information.
What is the cutoff for a document to be deemed filed on a certain day?
Papers and pleadings filed before midnight are deemed filed that date.
Please be aware that it may take up to three days to process the filing and become available in the Clerk's case maintenance system. If there is a hearing scheduled within the three day processing period the filing may not get processed and into court case file in time for the hearing.
Will there be a charge to use the ePortal?
Registered filers may access the ePortal and file documents at no charge above the statutory filing fee. If a filer chooses to pay statutory fees using a credit card, they will be charged an additional credit card transaction fee, which will be used to cover the associated banking, and merchant fees as allowed by Florida Statutes.
The regular filings established by Florida law are required to be paid to file cases with Florida's courts. In addition to the filing fees, if you pay using a credit, charge or debit card, or and ACH transaction, there are also convenience fees established to offset the use of electronic funds transfer. The portal accepts Mastercard, Discover and American Express cards at a rate of 3 percent. The fee for an ACH transaction is a $3.00 flat fee.
You may elect to have the fees deducted from an established escrow account with the Citrus County Clerk's office. On the payment tab, you will elect to request a fee waiver and submit a document which directs the clerk to deduct from your escrow account.
How do I know my documents have been eFiled?
Depending on how your profile is set up, you may receive up to three (3) notifications; 1) the filing is received upon receipt at the portal, 2) received into the Clerk's case maintenance for review, and 3) notification that processing is complete for Filing # (Filing ID). The filing status will say "Filed" on My Filings Page.
Although it is received at the portal, depending on volume it may be several days before the image shows in the Clerk's court records.
How will the ePortal provide access to filings once the Clerk accepts them?
The ePortal provides access to filings "in progress" only. Once the filing is accepted and filed in the local Case Maintenance System, this becomes the official court record just like the current paper process. Original filings are retained at the portal for a brief period and then removed. Access to filed documents is provided through Secured Courts Online Record Search System (SCORSS). SCORSS
I need assistance with my ePortal account. Whom do I contact?
For technical support, including password resets, contact the Florida Association of Court Clerks' Services Group at 1-850-577-4609 or email . For assistance with a filing, such as an inquiry regarding a filing or a case, please contact our office at 352-341-6424 or .
Why was my filing sent to the Pending Queue and what do I do now?
A filing may be sent to the Pending Queue for various reasons, for example, the case number and style don't match, multiple documents are attached as a single document, document is corrupt and unable to be viewed, etc. Our office will notify you of the reason by email. You need to take some action to resolve the problem within 5 business days of receiving notice that the filing was moved to the pending queue. Filings remaining in the Pending Queue after 5 business days will not be filed into the case.
How do I file my summons and retrieve my summons after it is processed?
E File the un-executed summons and submit payment thru the portal. If filing more than one summons, they do not need to be filed as a separate documents. Upon initial receipt of the summons, the document will show on the docket as "Summons-Unissued". When the clerk processes the summons the docket will then show as "Summons- issued". It will be the responsibility of the attorney to access the Clerk's Secured Courts Online Records Search System (SCORSS) to access the image for issued summons, print, attach copies of the documents to be served, and serve appropriately.
(Note: Per Section 30.231(3), Florida Statutes, the party requesting service of process must furnish the original process, a certified copy of the process, or an electronic copy of the process, which was signed and certified by the clerk of court, and sufficient copies to be served on the parties receiving the service of process. Also see Fl.R.Jud.Admin. 2.525(c)(3), which states that the electronic document is considered the original. )
Process servers may eFile the Return of Service or may return the Return of Service to the attorney's office for efiling thru the portal.
How do I pay filing and other service fees?
Filing Fees and other service fees (lis pendens, additional defendants, summons, etc.) are assessed at the time of efiilng the pleadings.
There are three methods of payment : Credit card - myflorida.com (3% service fee) MasterCard, Discover, American Express Note: Under the credit card information, there is a 6-digit memo field so you can enter an internal tracking/case number, which will also be noted in the auto-generated portal email. E-Check - myflorida.com ($3 service fee) Citrus County Escrow Account - requesting fees to be charged to your account
If you are interested in opening an escrow account with the clerk's office please complete the escrow form and submit with deposit to:
Citrus County Clerk of Court and Comptroller,
110 N Apopka Avenue
Inverness, Florida 34450.
How do I e-file if I am an Out-Of-State Attorney?
Pursuant to Florida Rule of Judicial Administration 2.510, an out-of-state attorney wishing to appear in a Florida case must be granted permission by the court where the case is pending by filing a Motion to Appear Pro Hac Vice (PHV). A copy of the Motion is to be sent to The Florida Bar. The Florida Bar will send a letter to the movant with their PHV number. The attorney must use the PHV number to register with the Portal and eFile future pleadings. Until the attorney receives their PHV number, all pleading will be eFiled by the local attorney designated in the Motion. If an attorney has a pending case and needs a PHV number, a number will be assigned. For questions on obtaining a PHV number, call The Florida Bar at 850-561-5840. For additional information see The Florida Bar's letter regarding eFiling by Attorneys Appearing Pro Hac Vice.
Do I need to submit supporting documents to the clerk's office?
Attorneys should provide sufficient copies of documents for conforming and stamped addressed envelopes for distribution.
If copies are not provided, in order to timely comply with statutory duties, the Clerk's Office will assume the responsibility of printing and mailing copies to the appropriate parties. Pursuant to Section 28.24(5)(a), Florida Statutes, the copy fee for any court document is $1 per page. Invoices will be submitted to the appropriate attorney's office for copy and postage costs.